PX Investment Delivers 18X Downstream Return
Hospital Finances and Growth
Learn how Vital's patient experience technology has contributed to Dignity Health East Valley's “Excellence Every Day, Every Way” HRO framework.
Results include:
- A 7.5% increase in “likelihood to recommend” for inpatient care and a 4.5% increase for emergency care
- An average ED and inpatient service rating of 4.4 stars
- A 78% increase in ED Google star ratings at Chandler Regional and 50% increase at Mercy Gilbert
There's no question about it. This technology and our methods of high reliability have really achieved some amazing results.
