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Patients have shared their ED visit status over 47,000 times with ERAdvisor

Since the beginning of the COVID-19 Pandemic, Emergency Departments have limited visitors. Often families aren’t allowed in the waiting room or even in the building.  At  the 75 facilities around the country using ERAdvisor, concerned loved ones have a way to keep tabs on the progress of patients’ ED visit: ERAdvisor.

Through a simple button within ERAdvisor, patients can securely share details of their ED visit.  Family members can see the status of their family member, what they have coming up, progress against labs and imaging orders, and useful information like maps, parking info,  and visitor policy. 

Even once family members are allowed inside the ED again, usage should continue to be high.  Out-of-state family members can follow along, rather than having to communicate with often-in-pain patients.

Over 35,000 patients have shared their ED visit status with over 47,000 other people.  Currently more than 200 patients a day share their ED visit.

We’ve made keeping loved ones up-to-date about ED stay statuses easy.  No one has done this before and we’ve figured out a way to do it with no involvement from already overworked clinical staff.